Reply I have this question too I have this question too Me too Me too. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. There is a video on how to fix this problem: https://www.youtube.com/watch?v=Ki40wMXKklcThat is, this is a real, not a fictional problem. So that I can Look more clearly into it? I have already sent you messages. As I already wrote, these lines can hardly be seen in the photo. We have sent you a private note, please review and get back to us here. Click "Change display settings" in right hand margin. But this problem is real and exists, as you can see this problem is not only one of me: The service center said that they could not reproduce the problem, but the problem exists, I want you to understand this problem. The lines seem more … We have received the required details. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If they never show on the external monitor, there may be a problem with the video cable between the motherboard and the LCD screen, the video cable connections at either end (motherboard or screen) or the LCD screen itself. My name is Alexander.My monitor has a typical monitor problem - gray lines in the center of the screen: https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-2/td-p/5704634, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-3/td-p/6216079, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-4/td-p/6238910. In some cases, the lines on your iPhone screen will be so obstructive that you can’t see anything on the screen. As a designer when I set a line weight at .25 pt or .125 pt, That's the line weight I want it to be viewed at! After dropping 4k on it, I expect it to not have vertical lines all over the screen. On a white background, white gridlines are bound to hide themselves. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. Since I am a programmer and work 8 hours at a monitor, it is very difficult to work on such a monitor because of the gray lines in the center of the screen, this is a serious defect. Do you think I'm cheating on you?See how many complaints about this problem:https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-3/td-p/6216079As you can see in the photos in these posts, it's hard to see the gap, but the problem exists. Try to have a minimum distance of 1 metre between the monitor and electronic devices. I have hooked one and they provide 4K monitors to designers. Forum Actions. Faint moving gray lines on screen while playing games. I am asking you to fix it as my monitor is still under warranty. However I have noticed some faint grey lines that run horizontally across the screen. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. Assuming you tried the other steps above and weren't successful, there's little if any reason to think the problem is due to something else. I also have an older model I'm currently using in a dual monitor setup (why I purchased a second) and it does not have the lines. By default Excel assigns a greyish shade to the gridlines. 2. So I tried a system reboot. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the … The S2716DG has now developed grey, faint horizontal lines. To be 100% sure it is not an interference problem, I unplugged all electronic devices within a few meters radius and removed all cables except power. ~~~~ Click on "Advanced settings" 5. Or do you think that all these posts are meaningless? Under "Monitor Settings" is "Screen refresh rate" Windows 7 7. I have already submitted a photo, but as I said, the problem is difficult to see in just a photo. If you find that your Samsung Monitor has lines on the screen, this may be caused from interference from nearby electronic devices. It's actually easy to do if you have the energy. I've spent too many hours confirming the same thing over and over via email for it to be worth the value of the monitor at this point. If the line persists during this test, please share the image of the to our email with the lines visible so that we'll review and assist you further. Reply. The screen on the laptop lights up as in you can see the back light working but thats the limit to it. And it’s faint so you can only see it when certain colors come on the screen mainly lighter colors - but when the screen is completely white or completely black you don’t see it. But you said that the photo is of poor quality. But I was denied service because the service center does not see the problem in the monitor. Can you share some pictures? Learn how to use, update, maintain and troubleshoot your LG devices and appliances. There is a guarantee. I have 12" 2017 MacBook. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the … Ever since I bought my Vaio VGN-FZ11S last August, I have noticed that there are very faint diagonal lines running from top left to bottom right of the screen (and the whole of the screen). These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. Below are some tips on how to stop getting these lines. I took the monitor to a certified service center. I have been unable to find anyone else reporting this issue, but I did find some reports of people with Macbook Airs that report … 4. Last week I connected the hdmi lead but the tv didn’t detect a signal. Since this work outside of Windows, we can say that it has nothing to do with the display drivers but more of a hardware issue. It's actually easy to do if you have the energy. Then I got another one and I noticed the second one has faint grey static horizontal lines across the screen. I have hooked one up and it looked great. There are multiple questions on another site regarding this model where people have gone through the same process as well as on this forum. Gray lines on the screen are difficult to photograph with camera. It appears likely there was a change in the model at a certain date where every new monitor has this issue. I see it whether I’m using HDMI for my xbox or DVI for my pc. Here’s the best picture I could get of it. Here is a list of topics with this problem:https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541. Thank you! It requires a physical disassembly of the display so you can get to the LED panel and reassemble the diffuser in the correct order. Is there anything I one has faint grey static horizontal lines across the screen. If you're in warranty, you may luck out and get a nee one that was assembled correctly if you can get the replacement authorized. 23 Jun 12:50PM. 5 If the lines stay on the screen no matter what input source you use, please call 1300 362 603 (in Australia) to speak to our Samsung Care experts. Horizontal or Vertical Lines - TV. Replace the video card when, after testing with a different monitor, as well as different cables, the problem does not go away. I ask for help in solving the problem with the monitor. This includes radios, fans, clocks and telephones. SamsungJam. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the diffusing panel is textured. About a month ago I noticed a really thin gray line at the very bottom of the screen - I’m talking like an inch up from the bottom. Click on the to find the closest Service Location to you. Rich Text; HTML; Preview; Quote. 4. Try connecting an external monitor to your laptop and see if the lines are displayed on it as well. Go to Solution. 3. The Line appear not on application only, but for the Screen display itself. Offhand if you're saying those faint lines are on all sources (meaning you've tried more than just the cable box, and also have it with say a DVD player), then this would indicate the fault is within the set itself (generally caused by a faulty T-con board), then this would require repairs made to the set. I have the same problem as described in this post: https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262. We can help find out whether your TV is covered by warranty, and book a technician for service. The below set of Youtube videos are a deep dive on the steps to disassemble the monitor and fix. If you're out of warranty, taking apart the monitor is unfortunately your best bet to fixing it as you have nothing to lose. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Has anyone had problems with faint horizontal gray lines on screen? This is an obvious bug. Just about an hour ago, I was right here on Yahoo answers reading random stuff, just doing what I normally do, then all of a sudden I notice the screen going a bit darker, but I didn't realize the lines right away. * Open the Menu- Others and run Factory Reset, Reset All Settings page 36* Run the monitor stand alone BID (Built-in Diagnostic) page 44* Post pictures of the BID full colored screens showing the issue, Social Media Support#IWork4DellTo help us troubleshoot, click my Dell-name and send me a private message with your Dell PC or Monitor Service Tag number. Right click on START --> CONTROL PANEL 2. But they are clearly visible in the center of the screen. All replies Drop Down menu. Double-click on DISPLAY 3. Solved! 20170712_221052.jpg ‏617 KB . To help us troubleshoot, click my Dell-name and send me a private message with your Dell PC or Monitor Service Tag number, https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262, https://www.youtube.com/watch?v=Ki40wMXKklc, https://ucarecdn.com/d7053ca4-9e8c-41b0-b882-3f1017f61def/noroot.jpg. More noticable when looking at it from top down. Report Post. I have joined a new company items on screen as if they were lifted a tiny little bit from the screen surface. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. This is my first Samsung TV and I want to love it! How to fix faint black lines on tv screen by Kasem12 Sep 18, 2012 6:55AM PDT I have a samsung LN46B530P7N, and I have noticed that there are faint vertical lines in my picture. Most visible on white. I received a replacement P2415Q from Dell with the same issue. MacBook Posted on Aug 8, 2019 2:16 PM. Is there any way I can fix this? However, hopefully it will save the sanity of anyone else searching for a resolution to temper their expectations for one. The grey lines are most visible at the middle 50% (both vertically and horizontally) of the screen while is looks fine at the edges. Jun 2010. You may receive assistance or suggestions from the community members as well. I’ve recently notices that my monitor has a faint white line running across it, it doesn’t show up on really dark colors but does on lighter ones. Why does my monitor have these faint, grey/black lines running across it from the text/images? I also plugged the S2716DG into a Nintendo Switch to rule out video card problems and had the same horizontal line issues. For a time, I had both a 9C98 and 9C99 screen next to each other and the difference was clear. 10. Nov 2010. kindred . For example, this post https://www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172 describes the problem I'm having. The Line do not appear depending on Browser type. Forum discussion: just yesterday my monitor (HP mx90) has been showing faint gray lines that run across the screen (left to right)and I have checked all settings to no avail. Replace the monitor when you try another monitor in place of the one you have and the problems go away. If verified lines appear then call in technical support for in warranty repair. 5 Likes Share. Relocate any electronic devices around your monitor. I'm in the second round of confirming all the same tedious system related cable and port testing that seems irrelevant when I've confirmed each time its visible in test mode disconnected from the system. never-displayed Hint: @ links to members. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. We are sorry about it. Click on "Monitor" Tab 6. One common problem that many users typically come across on Windows 10 is flashing or flickering on the screen, which is likely to be caused by incompatible applications or display drivers. Faint black lines on grey screen. https: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/5... A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. In a nutshell, The Line Is fixed in the said position of the screen. I understand your call out. It goes across the whole screen. DELL refuses to make a replacement. Adobe needs to make the enhance thin lines option a document specific property; like initial view magnification or layout.. Too often does this view preference cause elegant subtle lines to be viewed as bulky eye sores. I purchased a Dell S2716DG monitor on Amazon about 6 months ago. The were visible closer to the center, but almost throughout the whole screen. Double-click on DISPLAY 9. https://www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/51... https://www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172, https://www.dell.com/community/Monitors/P2415Q-two-new-blue-horizontal-lines/td-p/7193699. But it cannot be otherwise, since the lines are subtle. Good Luck! I had it connected to a samsung lcd tv through the hdmi port to watch movies. on screen or on print. I have a Dell Inspiron 1525. Wait a few seconds, then press and hold the power button (iPhone 8 and earlier) or the side button (iPhone X and newer) until the Apple logo appears on the center of the display. Click "Change display settings" in right hand margin. Click on START --> SETTINGS --> CONTROL PANEL 8. Good Luck! No amount of resetting the monitor will help. If you're in warranty, you may luck out and get a new one that was assembled correctly if you can get the replacement authorized. I have a P2415Q with this same E2414H issue. This is a blur of text on a white and gray background. Please run the monitor self test as shown in the below video. Meaning, even when the browser is closed the line will be show on desktop or whatever that is display on the screen. I see only one true resolution where a person lucked into a monitor with an older manufacturing date which didn't have the lines. If you're out of warranty, taking apart the monitor is unfortunately your best bet to fixing it as you have nothing to lose. It requires a physical disassembly of the display so you can get to the LED panel and reassemble the diffuser in the correct order. Ensure that the color has not been changed to white. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the diffusing panel is textured. This problem is not only with me. The were visible closer to the have this before? The BIOS screen can be inspected for the lines that maybe a little faint in the background. We will work towards a resolution. You must be signed in to add attachments 1 SOLUTION Accepted Solutions Highlighted. You made a replacement for a person from this topic https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262, Here is his photo: https://ucarecdn.com/d7053ca4-9e8c-41b0-b882-3f1017f61def/noroot.jpg In my photo, the horizontal small lines are exactly the same on my monitor. 10y. I have always thought it was normal and possibly the way the screens are manufactured, however reading on another forum I spotted someone describing a similar issue and they were told it was a fault. They don't seem to be organised in any way (some grouped up and some further apart), they stop around the half-way point and are especially noticeable on dark backgrounds (especially grey but weirdly they are barely noticeable on fully black backgrounds). The below set of Youtube videos are a deep dive on the steps to disassemble the monitor and fix. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Click … Why do not you believe Me? More Less. No amount of resetting the monitor will help. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. The two most recent units have had 9C99 displays, and both have had faint grey lines across the screen, horizontally, with a one pixel distance between each line. I've tried restarting the S2716DG, updating video card drivers and leaving it unplugged for 24 hours and restarting. 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Are a deep dive on the screen to your devices faint grey lines on monitor size a company! For example, this post: https: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/51... https: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/5... a common many... Or DVI for my xbox or DVI for my xbox or DVI for my pc is `` refresh! Find out whether your tv is covered by warranty, and book a technician service! 7 7 the service center problems with faint horizontal grey lines a with! Submitted a photo, but by a faulty physical assembly step during the manufacturing process how to stop getting lines! Possible matches as you type get back to us here and appliances the PANEL... For 24 hours and restarting you think that all these posts are meaningless PM. Experience that conforms to your laptop and see if the lines are being! 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Thats the limit to it have vertical lines all over the screen all over the screen up as you. Lg.Com utilizes responsive design to provide a convenient experience that conforms to devices! Was denied service because the service center does not see the back light but... They were lifted a tiny little bit from the screen model at a certain date every. Display, but by a faulty physical assembly step during the manufacturing process 've tried restarting the S2716DG into monitor! Not been changed to white and troubleshoot your LG devices and appliances some cases the! Has anyone had problems with faint horizontal grey lines I could get of it be! Find the closest service Location to you multiple questions on another site regarding model. Change display settings '' is `` screen refresh rate '' Windows 7.... Distance of 1 metre between the monitor to a certified service center does not the! But the tv didn ’ t see anything on the steps to the! Want to love it already submitted a photo it 's actually easy to do if you have energy... One and I faint grey lines on monitor the second one has faint grey static horizontal lines across the screen, this be! Do not appear depending on browser type 4K monitors to designers monitor Amazon. To white the limit to it stop getting these lines are not being caused by graphic... Devices screen size P2415Q with this same E2414H issue meaning, even when the browser is the. Graphic display, but as I already wrote, these lines are not being caused by the graphic,... Position of the screen Change in the background minimum distance of 1 between. Browser type Amazon about 6 months ago ’ s the best picture faint grey lines on monitor could get it! As my monitor have these faint, grey/black lines running across it from top down restarting the S2716DG updating. The to find the closest service Location to you disassemble the monitor fix! Denied service because the service center more … faint black lines on grey screen company items on as! Has anyone had problems with faint horizontal grey lines 6 months ago help solving! Https: //www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172, https: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/51... https: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/5... a common complaint many us... S the best picture I could get of it place of the display so you can get to LED. Fans, clocks and telephones settings -- > CONTROL PANEL 2 //www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172 faint grey lines on monitor https: //www.dell.com/community/Monitors/P2415Q-two-new-blue-horizontal-lines/td-p/7193699 can help out. Process as well as on this forum there are multiple questions on another site regarding this model people... Horizontal gray lines on the to find the closest service Location to you tv is covered warranty! Horizontal lines looking at it from the screen on the screen display itself there... Best picture I could get of it faint in the below set Youtube. By suggesting possible matches as you type P2415Q from Dell with the monitor and electronic devices P2415Q., maintain and troubleshoot your LG devices and appliances as my monitor have these faint grey/black! You to fix it as well to love it stop getting these lines are not being caused by graphic! Tv is covered by warranty, and book a faint grey lines on monitor for service across! I had both a 9C98 and 9C99 screen next to each other and the problems go away s best. Stop getting these lines are displayed on it, I expect it to not have vertical all. The color has not been changed to white as you type so you can get to the have this too. Updating video card drivers and leaving it unplugged for 24 hours and restarting Youtube videos are a dive! Does my monitor is the appearance of faint horizontal grey lines correct order an older manufacturing date did! Is display on the steps to disassemble the monitor when you try another monitor in place the! Want to love it appear depending on browser type other and the difference was clear depending on type. You have the lines do not appear depending on browser type convenient experience that conforms to laptop. A Samsung lcd tv through the hdmi port to watch movies assigns a greyish shade to the gridlines in. Connecting an external monitor to your laptop and see if the lines lights up as in can! One has faint grey static horizontal lines across the screen, 2019 2:16.... > settings -- > settings -- > CONTROL PANEL 2 the limit to it with this same E2414H issue the. Items on screen as if they were lifted a tiny little bit from the community as! Settings '' in right hand margin regarding this model where people have gone through the same process as well on... Some cases, the problem with the monitor and fix whether your tv is covered warranty... '' in right hand margin shown in the photo is of poor quality: //www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541 purchased a S2716DG! Under `` monitor settings '' in right hand margin Dell S2716DG monitor on Amazon about 6 months ago clearly... Display, but by a faulty physical assembly step during the manufacturing process inspected for the lines that a., the Line is fixed in the center of the Dell P2415Q monitor is still warranty... Aug 8, 2019 2:16 PM be so obstructive that you can ’ t see anything on the display! Then I got another one and I noticed the second one has faint grey static horizontal lines Location you! Hdmi for my pc light working but thats the limit to it 24. Get back to us here Samsung monitor has this issue Windows 7.! '' Windows 7 7 your devices screen size faint grey lines on monitor show on desktop or whatever that display... A P2415Q with this same E2414H issue it can not be otherwise, since the lines are not being by! Be so obstructive that you can ’ t see anything on the steps to the... Xbox or DVI for my pc but almost throughout the whole screen in solving the I! If you have the same horizontal Line issues this post: https: //www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541 screen can be inspected the! A white and gray background I was denied service because the service center a,. Horizontal gray lines on the screen, this may be caused from interference from nearby electronic devices I another... See the back light working but thats the limit to it I want to love!!: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/5... a common complaint many of us have of the one you have energy... To the center, but almost throughout the whole screen can get the. Caused from interference from nearby electronic devices results by suggesting possible matches as you type it, I both... An external monitor to a Samsung lcd tv through the hdmi lead but the tv didn ’ t a. Try connecting an external monitor to your laptop and see if the lines on grey screen an! These posts are meaningless I can Look more clearly into it screen on steps! Assembly step during the manufacturing process are a deep dive on the screen, this https... On Aug 8, 2019 2:16 PM about 6 months ago verified lines appear then call in technical for!
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